SHIPPING AND RETURNS
SHIPPING AND PROCESSING
Your order will be processed for shipping within 1-3 business days after payment confirmation.
- Tracking information will be sent to your registered email once your order ships.
- Orders are shipped via tracked services of USPS, Canada Post and UPS.
- Average shipping time for US and CA orders is 2-8 business days.
- We cannot be responsible for carrier delays.
- We cannot be responsible for packages that are lost, stolen or damaged after tracking receipt is confirmed.
- We cannot be responsible for packages that are lost or not delivered due to incorrect addresses.
- We currently ship to the continental United States and Canada.
- We do not currently ship to ship to Hawaii, Alaska, US Territories, PO Boxes or APO/FPO military addresses.
- International shipping is coming soon!
SHIPPING RATES – UNITED STATES & CANADA
FREE shipping on orders over $50 USD.
- $7.99 on purchases under $50 USD.
CUSTOMS DUTY & IMPORT TAXES
- All customs duty and import taxes for international orders are the responsibility of the customer.
- Please check with your local customs office for further information if required.
- Should your item arrive damaged, email us at firstname.lastname@example.org within 24 hours of receipt.
RETURNS & EXCHANGES
- We offer an easy return policy in the event that you are not happy with your order.
- If you are unhappy for any reason at all, contact us within 30 days of receipt.
- All Items should be returned in original condition with all original packing.
- To process a return, email email@example.com for a Return Authorization number.
- Once your return is processed you will receive return shipping instructions.
- Refunds or exchanges will be issued on items that were returned in original condition within the return period.